******!!! Discovery health!!!! Atrocious!!!!!

I am absolutely appalled with Discovery Health!!!!! . I have been with them for over 12 years and nothing but an uphill battle. I have now reached my wits end!!!!- last year I was fully approved for nasal op required due to sports injury( not an op I want to have but one I am required to have for my breathing !!!!) - I still have the fully approved letter from Discovery from 2018 . however due to work commitments I had to hold off until this year . I decided in December to up my plan as well - so I am now paying them more every month !!!! Low and behold when I have now booked for the exact same op and procedures this year , with the exact same doctor and in the exact same hospital - - they have decided to decline where as 6 months ago all was approved- absolute ******!!!! I will be chatting with my financial adviser to get away from Discovery as quickly as I can and the more and more people I talk to the more atrocious stories I hear about them . ******!! More than happy to take my money every month and now when I require an op for the first time in 12 years this is how you operate. What frustrates me is how was this all approved 6 months ago!!!!!! Why all of a sudden the change??? My bet is now that I have uped my plan Discovery would just like to take funds from me in some other way- my advice to anyone thinking of joining a medical aid - stay away from Discovery !!!!!