1 reviews | Active since Mar 2012
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<p>I woke up this morning to find that my account had been double debited and suddenly I am a large chunk of money down. I called to query this because EVERY MONTH, Discovery Debits my account.....but for some issue - they failed to send the debit order through last month... so they unilaterally decided to double my account this morning.....</p> <p>How about calling your customer and explaining the situation them... how about making an arrangement with your customer to debit 50% now and the balance at the next debit run? Why on earth do you believe your customers would have excess cash in their accounts to just go ahead and deduct without any warning or anything.</p> <p> </p>
Dear mikecross
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear mikecross
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear mikecross
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear mikecross
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
