1 reviews | Active since Oct 2010
Cronic Medication still under review for two months
Please can someone at Discovery tell me why Im still waiting for my cronic to be approved. I have been a customer for 15 years and never had issues like this. I need my cronic meds so why is this taking so long. You guys have what is needed from the Doctors motivational letter exc. so whats the issue. Please advise. Very unhappy client.
Thank you for allowing me to address your concerns.
We can confirm that we communicated a funding decision. We apologise for the delay in feedback to you. We needed further information from the treating provider and this needed extensive review because of the nature of your query. We have, however, emailed you more details about the funding decision.
If you need any further assistance, please contact us directly.
Regards
Jashvir
Thank you for allowing me to address your concerns.
We can confirm that we communicated a funding decision. We apologise for the delay in feedback to you. We needed further information from the treating provider and this needed extensive review because of the nature of your query. We have, however, emailed you more details about the funding decision.
If you need any further assistance, please contact us directly.
Regards
Jashvir