******** injustice poor service and product knowledge

i change my gap cover from Sanlam to Discovery gap cover the sales pitch was perfectly done by Kevin Ludidi on the 31 May. I supplier all the relevant details from a banking perspective, debit order dates and exemption from waiting period on Email to Kevin.

Policy number ***.

As i have had a problem with discovery insure in the past i followed up on the following debit order date and Exemption.

1.The debit order date in incorrect as per our discussion previously discovery handed me over to ITC regarding debit order. This was there fault as they have received the payment in full

2. Exemption I was required to provide a policy number and document that i have, however today 27/06/2019 i found out i am on a 12 month waiting period as dcgapcover requires statement not older that 2 months for this to take place