1 reviews | Active since Jun 2016

06 Jun 2016, 07:28

cretins

<p>Discovery Health continued to deduct my EX Husband''s medical aid premium from my bank account. When I finally convinved them this was wrong, they refunded me, then neglected to remove my bank account from my ex's medical aid and promptly deducted the full amount from my bank account again. </p> <p>This after telling me how careful they would be to ensure that this did not happen.</p> <p> </p> <p>Cretins</p>

0
Replies (2)
Discovery Health
Discovery Health's reply07 Jun 2016, 07:55
Official

Dear Carol Thomas

We are investigating your concerns and will be in contact with you shortly to assist.

Regards
Discovery Health Servicing

Discovery Health
Discovery Health's reply08 Jun 2016, 10:07
Official

Hi Carol

Thank you for bringing this issue to our attention. As discussed, we have now resolved the matter.

If you need any further help, please contact us directly.

Regards

Norman