**** Service

The service that I got from this Medical Aid is atrocious. I am a member of this Medical Aid for over 6 months and I fell ill on the 30/10/2018 whereby test needed to be done that they need to authorize. I was laying in casualty on a hard Bed for 24 hours I kept phoning and getting excuses. I am still waiting it's the 3rd day. All I asked for yesterday was an update via sms just to keep me informed and they failed to do so. I am still at home waiting on feedback from the Medical Aid to have tests done. I have not had any feedback since yesterday. In my opinion people will die first then get attended to. This is a serious matter as it has to do with my health. I pay for my medical aid every month on top of that when I go to my GP I have to pay for medication that is prescribed to me. I am unsatisfied with this service.