ZA
Zhieer A

1 reviews | Active since Dec 2015

09 Sept 2024, 17:12

CPAP MACHINE

Hi Discovery I recently did a sleep study and it was determined that I require a CPAP machine due to myself that stops breathing throughout the nite as I sleep. The service provider recommended the same CPAP machine that I had in my sleep study. The supplier must first put it in a claim with Discovery before I can obtain the machine. The problem that I am having is that the cost of the machine will be deducted from my savings. I dont have an issue with this but my dilemma is that the cost of the machine, this amount will never be enough in my savings. I am willing to fund my savings or Discovery for the amount. The pulmonoligist has also written to discovery but no one has rep**** after 2 months. I want to also know does Discovery not assist all its members who does not have enough funds in their savings to purchase any life saving medical devices? An import fact I forgot is that the CPAP machine the supplier wants to sell to me costs R9000 rand more due to remote monitoring which I do not require.

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Replies (2)
Discovery Health
Discovery Health's reply10 Sept 2024, 06:50
Official
Dear Zhieer A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 Sept 2024, 15:27
Official
Dear Zhieer A

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team