COVID Test - Not Refunding Money

I contract COVID on the 1/1/2021 (positive test) and sent myself for a test (The doctor did not advise me to, i needed to have a test before i was allowed to return home due to in-laws health.

I got my test results back, i was positive.

Fast forward to the 12th of April 2021 and DIscovery refuses to pay me back for my positive test result.

The reason being - the testing centre's lab number is incorrect. When i call the lab centre - they advise they cannot change it.

It is not alot of money, but it is the principle behind it. I was told i will be reimbursed for a positive covid test, and now with issues with the lab, i am not out of pocket.

The social media team were fantastic in assisting me - however, the matter is obviously not resolved but they were great to deal with - so a big thumbs up there.

How many other people are in the same boat as me due to the same circumstances? i know personally of 4 that went to the same lab and are not getting refunds.

Between the lab and DIscovery - sort out your issues - the clients shouldn't be the one to suffer