TM
TMAN M

1 reviews | Active since Apr 2010

08 Sept 2020, 17:56

Covid test claim

I did covid 19 test after being sick and i had to pay out of my own pocket and submit a claim to Discovery. I submitted a copy of the slip and the invoice. The invoice state GG code : ICD 10, but they tell me they can pay my claim because the ICD 10 code does not appear next to the name of of the patient, instead a miscellaneous test code appear next to my name. The tell me i need to get another invoice with the code icd 10 next to my name. I have my test results, invoice and the slip, discovery is useless honestly.

0
Replies (2)
Discovery Health
Discovery Health's reply09 Sept 2020, 08:00
Official
Dear TMAN

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 Sept 2020, 14:32
Official
Dear TMAN
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team