*g
*licia greyling
1 reviews | Active since Dec 2015
13 May 2020, 21:29
Covid 19 tests not covered
I was recently in contact with someone with covid 19 and had similar symptoms. I phoned the government hotline and was informed to immediately go to my dr for screening. My dr performed the unpleasant covid 19 test and sent it to the labs for testing. Discovery has since informed me that they are not paying for my covid 19 tests. Should you not be encouraging your members to go for these tests when they have symptoms. I pay well over R2000 a month for medical aid. I was also not advised during inception of my policy that these type of tests will not be covered. Really disappointed with this - please review your covid 19 policies and assistance in this difficult time. Dont be part of the problem.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
14 May 2020, 07:19Dear *licia G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 May 2020, 07:19
Official
Dear *licia G
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
14 May 2020, 16:21Dear *licia G
We’ve contacted you to address your query.
Regards
Discovery Health Servicing Team
We’ve contacted you to address your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 May 2020, 16:21
Official
Dear *licia G
We’ve contacted you to address your query.
Regards
Discovery Health Servicing Team
We’ve contacted you to address your query.
Regards
Discovery Health Servicing Team
