AS
Antoinette S

1 reviews | Active since Dec 2020

21 May 2021, 09:27

COVID-19 PPE should be covered completely by medical aid.

Why am I liable to pay for COVID-19 PPE for an x-ray when told by a GP to have an x-ray done for a specialist?

Then I get told that PPE is not covered when a GP sends you to have an x-ray done but only when a specialist send you?

This is ridiculous as PPE is supp**** by the government at this time of COVID-19.

Having sent two emails to Claims Department over a week ago and no response according to their 2 to 3 working days.

Then buying airtime to call Discovery Call Centre and put on hold for most of the time too. Wasting my money and time.

This is disgusting!

0
Replies (3)
Discovery Health
Discovery Health's reply21 May 2021, 10:45
Official
Dear Antoinette S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

AS
Antoinette S's update24 May 2021, 10:16
Reviewer Update
To date, no one has contacted me?
Discovery Health
Discovery Health's reply25 May 2021, 09:44
Official
Dear Antoinette S

We’ve responded to your query.

Regards 
Discovery Health Servicing Team