AS
Antoinette S
1 reviews | Active since Dec 2020
21 May 2021, 09:27
COVID-19 PPE should be covered completely by medical aid.
Why am I liable to pay for COVID-19 PPE for an x-ray when told by a GP to have an x-ray done for a specialist?
Then I get told that PPE is not covered when a GP sends you to have an x-ray done but only when a specialist send you?
This is ridiculous as PPE is supp**** by the government at this time of COVID-19.
Having sent two emails to Claims Department over a week ago and no response according to their 2 to 3 working days.
Then buying airtime to call Discovery Call Centre and put on hold for most of the time too. Wasting my money and time.
This is disgusting!
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
21 May 2021, 10:45Dear Antoinette S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 May 2021, 10:45
Official
Dear Antoinette S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
AS
Antoinette S's updateReviewer Update
24 May 2021, 10:16To date, no one has contacted me?
AS
Antoinette S's update24 May 2021, 10:16
Reviewer Update
To date, no one has contacted me?
Discovery Health's replyOfficial
25 May 2021, 09:44Dear Antoinette S
We’ve responded to your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply25 May 2021, 09:44
Official
Dear Antoinette S
We’ve responded to your query.
Regards
Discovery Health Servicing Team
