COULD THIS BE *****

I HAVE BEEN WITH DISCOVERY FOR OVER 5 AND I ONLY USED A BROKER ONCE WHEN APPLYING FOR COVER, ON THURSDAY THE 10TH OF OCTOBER 2019 I WAS SHOCKED TO RECEIVE AN EMAIL TELLING ME THAT MY DEPENDANTS WERE REMOVED FROM MY MEDICAL AID. I WENT ON TO MY ONLINE ACCOUNT TO SEE WHY MY CHILDREN WHERE NO LONGER ON MY MEDICAL AID, THIS IS WHAT I READ( Only the main member, financial adviser or employer contact person can remove a dependant.

If you have joined Discovery Health Medical Scheme in your own capacity, please contact our call centre on ***to remove the dependant.

We will need: •The reason for the withdrawal •The date you want the withdrawal to be effective (the effective date must be at least a calendar month in advance). I THEN CALLED DISCOVERY TO FIND OUT HOW MY CHILDREN WERE REMOVED WITH OUT MY CONSENT OR EVEN WITHOUT THE BROKERS CONSENT, THE 1ST LADY I CALLED TOLD ME THAT I MUST CALL MY EX HUSBAND AND ASK HIM BUT I DID NOT UNDERSTAND WHAT HE HAD TO DO WITH MY MEDICAL AID COVER. SO MY POINT IS HOW DOES A THIRD PART GAIN ACCESS TO MY MEDICAL AID AND MAKE CHANGES TO IT WITHOUT MY CONSENT, COULD THIS BE *****?