MR
MADELEIN R
1 reviews | Active since Jul 2015
12 Nov 2021, 09:10
*******ION BY MEDICAL AID MEMBERS
Dear Sirs
I am hereby contacting you as I have no one left to turn to. I have been victimized by Discovery Medical since 2015. They just up and canceled my medical after I was rushed to hospital with 6 abscesses bursting in my large intestine, and as a result I have been suffering ever since.
I would like to know what steps I must take to expose Discovery Medical as a *******, victimizing Company, who refuse to accept the Judgment against them and they continue to harass and bully me. I am still suffering 7 yrs after this nightmare and now Discovery Medical thinks because they are such a large organization they can bully and victimize the poor victims. I am losing my home - I have paid over R127 000.00 for the medical people as my account was over R160 000.00, which I paid out of my own pocket and they reimbursed me this amount but then told me that I must now pay all the creditors with my own money I paid due to their negligence pay the outstanding accounts again from my pocket. How do the people at the Medical think.. Due to their own negligence they want me to pay my own money again. They should still pay the claims according to the appeals findings, and they informed me they are not paying any compensation for their negligence and so they think that by victimizing and bullying me they will get their way. It is totally unacceptable as I am the small fish in a big sea.
I thank you for taking the time to read my email and look forward to your response.
Kind regards Madelein Rundle
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
12 Nov 2021, 10:35Dear Madelein R
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Nov 2021, 10:35
Official
Dear Madelein R
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
MR
MADELEIN R's updateReviewer Update
16 Nov 2021, 08:46SIR, LIKE I SAID THE ONLY TIME DISCOVERY CONTACTS ME IS WHEN THEY WANT AN EXTENSION OF TIME OR DELAY TACTICS. FURTHERMORE I AM NOT INTERESTED IN YOUR INVESTIGATION AS THIS HAS BEEN GOING ON FOR MORE THAN 6 YRS PLUS NOW.
THE SADDEST THING IS THAT I EVEN CONTACTED THE CEO OF DISCOVERY, AND HAVE HEARD NOTHING FROM HIM SINCE SENDING HIM THE INFORMATION – ALL HE ASKED ME WAS “ MUST I TAKE ACTION”. SO YOU SEE SIR THIS IS AN OLD STORY AND I HAVE HAD ENOUGH OF ALL THIS VICTIMIZING AND THREATS.
I WON THE CASE UNDER CASE NUMBER: CMS 64454 AND YET EVERYTIME I GET CONTACTED BY A MEMBER OF DISCOVERY THEY TELL ME IT IS MY RESPONSIBILITY TO NOW PAY THE OUTSTANDING ACCOUNTS WITH MY OWN MONEY FOR THE ACCOUNTS WHICH I HAVE BEEN PAYING FOR OVER 6 YRS NOW, NOT THAT DISCOVERY CARES LESS. NOW THE MEDICLINIC IS TAKING LEGAL ACTION AGAINST ME FOR DISCOVERY’S MISTAKES. YES WHAT A CHEEK
I AM INFORMING YOU THAT DISCOVERY IS GOING TO PAY ALL MY COSTS WITH REGARDS TO THE SALE AND EXECUTION AUCTION OF MY HOME, AS WELL AS ALL THE LEGAL ATTORNEY COSTS FOR ACCOUNTS HANDED OVER, DUE TO THEIR NEGLIGENCE, AS I HAD TO USE MY LOAN MONEY TO PAY THE MEDICAL ACCOUNTS, AND NOW I AM STILL BEING VICTIMIZED AND THREATENED WITH LEGAL ACTION IF I DON’T PAY THE ACCOUNTS. DISCOVERY WILL BE LIABLE FOR DESTROYING MY REPUTATION AND GOOD NAME DUE TO THEIR ARROGANCE AND REFUSAL TO PAY THE BILLS. DISCOVERY WILL ALSO PAY MY LEGAL COSTS FOR MY HOME I AM LOSING.
I AM NOW DEMANDING DAMAGES IN AN AMOUNT OF R5 000 000.00 DUE TO ALL THE SUFFERING, BLACKLISTING, ATTORNEY’S LETTERS OF DEMAND AND VICTIMIZATION I HAVE HAD TO ENDURE AT THE HANDS OF DISCOVERY FOR THE LAST 6 YRS AND DUE TO THEIR ARROGANCE AND NEGLIGENCE. I HAD TO GO UNDER DEBT REVIEW AND AM NOW BLACKLISTED AND HAVE A VERY BAD CREDIT SCORE TO MY NAME ALL DUE TO DISCOVERY’S FAILURE TO ACCEPT THE VERDICT AND PAY THE OUTSTANDING ACCOUNTS WITHIN THE PRESCRIBED 14 DAYS (THAT WAS 6 MONTHS AGO).
DISCOVERY HAS NEVER REALLY BEEN INTERESTED IN MY SITUATION WITH REGARDS TO ALL THE SUFFERING AND VICTIMIZATION I HAVE BEEN THROUGH, WHEN THEY ARE WELL AWARE OF THE FACT THEY HAVE BEEN FOUND GUILTY, AND REFUSE TO PAY THE OUTSTANDING ACCOUNTS.
DISCOVERY IS VERY QUICK TO SAY THEY DON’T PAY COMPENSATION BUT THEY REFUSE TO ACKNOWLEDGE THAT THEY HAVE RUINED MY REPUTATION AND NAME BEYOND REPAIR. SO I NOW DEMAND FROM DISCOVERY THAT THEY MAKE AN EXCEPTION IN THIS CASE AND PAY ME FOR ALL THE SUFFERING I HAVE ENDURED AT THEIR HANDS.
DISCOVERY’S VICTIMIZATION AND DELAYING TACTICS HAVE GONE ON LONG ENOUGH. YES I RECEIVED ANOTHER EMAIL FROM DISCOVERY ON SUNDAY THE 14TH OF NOVEMBER AT 18:54 ASKING ME TO RESEND THE ATTACHMENTS, AS ACCORDING THEM THE ATTACHMENTS ARE ILLEGIBLE. I SENT IT TO THEM ON THE 4TH OF NOVEMBER 2021 AND IT TAKES 10 DAYS TO SEE THAT THEY NEED NEW COPIES – BUT ALL THIS IS JUST ANOTHER DELAY TACTIC AS THEY KNOW VERY WELL THE 15TH OF NOVEMBER IS THE DEADLINE, THEY COME WITH ANOTHER DELAYING ACTION. THEY ARE VERY QUICK TO THREATEN ME AND NOW THEY THINK BECAUSE I AM THE SMALL FISH THEY CAN WALK ALL OVER ME. DISCOVERY HAS BEEN LAUDING ITSELF AND BRAGGING AND BLAMING ME, ALL THIS TIME AS BEING THE GUILTY PARTY, ONLY TO FINDOUT THAT THE OMBUDSMEN FOUND DISCOVERY TO BE THE GUILTY PARTY HEREIN.
NOT ONCE DID DISCOVERY EVER OFFER AN APOLOGY OR MAKING AN EFFORT TO MAKE AMENDS FOR ALL THE DAMAGES I HAVE SUFFERED OR ADHERED TO THE JUDGMENT, INSTEAD THEY STARTED WITH THEIR VICTIMIZATION BY RUNNING TO THE LAWYERS TO SOLVE THEIR PROBLEMS, WHILE I WAS INFORMED UNDER NO CIRCUMSTANCES WAS I ALLOWED TO GET LEGAL ASSISTANCE.
I WANT MY MONEY AS WELL AS DAMAGES SUFFERED FROM DISCOVERY. I WAS INFORMED BY MR YUSUF DHARAT (7/11/21) FROM DISCOVERY THAT THEY WOULD RECALCULATE THE ACCOUNTS AND GET BACK TO ME BY NO LATER THAN THE 12TH OF NOVEMBER 2021, WHICH TO SAY THE LEAST WAS ANOTHER WEEK. I REP**** TO THEM THAT IF I DID NOT HEAR FROM DISCOVERY BY 08:00 TODAY, THE 12TH OF NOVEMBER 2021, I WAS GOING TO SEND THIS LETTER TO HELLOPETER AND CARTE BLANCHE WITHOUT FURTHER NOTIFICATION.
I WILL ONLY RESPOND TO YOUR EMAIL ONCE I RECEIVE AN ACCEPTABLE AND SATISFYING SETTLEMENT FIGURE AND NOTIFICATION WITH PROOF THAT ALL THE OUTSTANDING ACCOUNTS HAVE BEEN PAID IN FULL, AND THAT MY MONEY IS PAID IMMEDIATELY INTO MY DESIGNATED ACCOUNT, WHICH THE DISCOVERY LAWYERS HAVE. I WILL PROCEED WITH THIS CASE TO THE MEDIA AND HIGH COURT AND DISCOVERY WILL BE HELD RESPONSIBLE FOR ALL COSTS INCURRED.
YET AGAIN I RECEIVED AN EMAIL FROM DISCOVERY LAST NIGHT (15TH OF NOVEMBER 2021 at 20:53) TELLING ME MY BANK STATEMENTS WERE RECONCILED AND HAVE CONCLUDED THE FOLLOWING:
“In light of the review conducted by the Scheme, the Scheme maintains that has comp**** with the ruling of the Appeals Committee and that its offer of full and final settlement of your health related claims was duly accepted by you on the advises of your attorney of record.
We trust you find the above to be in order.”
WHICH AGAIN SHOWS THEY HAVE ONLY WORKED ON MY BANK STATEMENT WHICH I PAID AND NOT WHAT THEY MUST STILL PAY. I REALLY DON’T UNDERSTAND THEIR LOGIC. WHEN I WENT TO SCHOOL – THE ONE WHO PAYS AN ACCOUNT GETS REIMBURSED WHEN THEY HAVE PAID TO MUCH AND NOT EXPECTED TO PAY THE MONEY RECEIVED AGAIN - IT DOESN'T MAKE SENSE.
YES THEY CONTINUE WITH THEIR DELAY TACTICS AND CONTINUE TO BLAME ME FOR THEIR MISTAKES. THE MONEY I PAID IS RIGHTFULLY MINE AND THEY OWE ME THAT MONEY. YET THEY CONTINUE TO TELL ME TO USE MY MONEY THAT I PAID FOR THE LAST 6 YRS TO PAY THE MEDICAL ACCOUNTS. WHAT NEXT
SO NOW I HAVE HAD ENOUGH OF ALL THIS AND NOW IT ENDS.
MR
MADELEIN R's update16 Nov 2021, 08:46
Reviewer Update
SIR, LIKE I SAID THE ONLY TIME DISCOVERY CONTACTS ME IS WHEN THEY WANT AN EXTENSION OF TIME OR DELAY TACTICS. FURTHERMORE I AM NOT INTERESTED IN YOUR INVESTIGATION AS THIS HAS BEEN GOING ON FOR MORE THAN 6 YRS PLUS NOW.
THE SADDEST THING IS THAT I EVEN CONTACTED THE CEO OF DISCOVERY, AND HAVE HEARD NOTHING FROM HIM SINCE SENDING HIM THE INFORMATION – ALL HE ASKED ME WAS “ MUST I TAKE ACTION”. SO YOU SEE SIR THIS IS AN OLD STORY AND I HAVE HAD ENOUGH OF ALL THIS VICTIMIZING AND THREATS.
I WON THE CASE UNDER CASE NUMBER: CMS 64454 AND YET EVERYTIME I GET CONTACTED BY A MEMBER OF DISCOVERY THEY TELL ME IT IS MY RESPONSIBILITY TO NOW PAY THE OUTSTANDING ACCOUNTS WITH MY OWN MONEY FOR THE ACCOUNTS WHICH I HAVE BEEN PAYING FOR OVER 6 YRS NOW, NOT THAT DISCOVERY CARES LESS. NOW THE MEDICLINIC IS TAKING LEGAL ACTION AGAINST ME FOR DISCOVERY’S MISTAKES. YES WHAT A CHEEK
I AM INFORMING YOU THAT DISCOVERY IS GOING TO PAY ALL MY COSTS WITH REGARDS TO THE SALE AND EXECUTION AUCTION OF MY HOME, AS WELL AS ALL THE LEGAL ATTORNEY COSTS FOR ACCOUNTS HANDED OVER, DUE TO THEIR NEGLIGENCE, AS I HAD TO USE MY LOAN MONEY TO PAY THE MEDICAL ACCOUNTS, AND NOW I AM STILL BEING VICTIMIZED AND THREATENED WITH LEGAL ACTION IF I DON’T PAY THE ACCOUNTS. DISCOVERY WILL BE LIABLE FOR DESTROYING MY REPUTATION AND GOOD NAME DUE TO THEIR ARROGANCE AND REFUSAL TO PAY THE BILLS. DISCOVERY WILL ALSO PAY MY LEGAL COSTS FOR MY HOME I AM LOSING.
I AM NOW DEMANDING DAMAGES IN AN AMOUNT OF R5 000 000.00 DUE TO ALL THE SUFFERING, BLACKLISTING, ATTORNEY’S LETTERS OF DEMAND AND VICTIMIZATION I HAVE HAD TO ENDURE AT THE HANDS OF DISCOVERY FOR THE LAST 6 YRS AND DUE TO THEIR ARROGANCE AND NEGLIGENCE. I HAD TO GO UNDER DEBT REVIEW AND AM NOW BLACKLISTED AND HAVE A VERY BAD CREDIT SCORE TO MY NAME ALL DUE TO DISCOVERY’S FAILURE TO ACCEPT THE VERDICT AND PAY THE OUTSTANDING ACCOUNTS WITHIN THE PRESCRIBED 14 DAYS (THAT WAS 6 MONTHS AGO).
DISCOVERY HAS NEVER REALLY BEEN INTERESTED IN MY SITUATION WITH REGARDS TO ALL THE SUFFERING AND VICTIMIZATION I HAVE BEEN THROUGH, WHEN THEY ARE WELL AWARE OF THE FACT THEY HAVE BEEN FOUND GUILTY, AND REFUSE TO PAY THE OUTSTANDING ACCOUNTS.
DISCOVERY IS VERY QUICK TO SAY THEY DON’T PAY COMPENSATION BUT THEY REFUSE TO ACKNOWLEDGE THAT THEY HAVE RUINED MY REPUTATION AND NAME BEYOND REPAIR. SO I NOW DEMAND FROM DISCOVERY THAT THEY MAKE AN EXCEPTION IN THIS CASE AND PAY ME FOR ALL THE SUFFERING I HAVE ENDURED AT THEIR HANDS.
DISCOVERY’S VICTIMIZATION AND DELAYING TACTICS HAVE GONE ON LONG ENOUGH. YES I RECEIVED ANOTHER EMAIL FROM DISCOVERY ON SUNDAY THE 14TH OF NOVEMBER AT 18:54 ASKING ME TO RESEND THE ATTACHMENTS, AS ACCORDING THEM THE ATTACHMENTS ARE ILLEGIBLE. I SENT IT TO THEM ON THE 4TH OF NOVEMBER 2021 AND IT TAKES 10 DAYS TO SEE THAT THEY NEED NEW COPIES – BUT ALL THIS IS JUST ANOTHER DELAY TACTIC AS THEY KNOW VERY WELL THE 15TH OF NOVEMBER IS THE DEADLINE, THEY COME WITH ANOTHER DELAYING ACTION. THEY ARE VERY QUICK TO THREATEN ME AND NOW THEY THINK BECAUSE I AM THE SMALL FISH THEY CAN WALK ALL OVER ME. DISCOVERY HAS BEEN LAUDING ITSELF AND BRAGGING AND BLAMING ME, ALL THIS TIME AS BEING THE GUILTY PARTY, ONLY TO FINDOUT THAT THE OMBUDSMEN FOUND DISCOVERY TO BE THE GUILTY PARTY HEREIN.
NOT ONCE DID DISCOVERY EVER OFFER AN APOLOGY OR MAKING AN EFFORT TO MAKE AMENDS FOR ALL THE DAMAGES I HAVE SUFFERED OR ADHERED TO THE JUDGMENT, INSTEAD THEY STARTED WITH THEIR VICTIMIZATION BY RUNNING TO THE LAWYERS TO SOLVE THEIR PROBLEMS, WHILE I WAS INFORMED UNDER NO CIRCUMSTANCES WAS I ALLOWED TO GET LEGAL ASSISTANCE.
I WANT MY MONEY AS WELL AS DAMAGES SUFFERED FROM DISCOVERY. I WAS INFORMED BY MR YUSUF DHARAT (7/11/21) FROM DISCOVERY THAT THEY WOULD RECALCULATE THE ACCOUNTS AND GET BACK TO ME BY NO LATER THAN THE 12TH OF NOVEMBER 2021, WHICH TO SAY THE LEAST WAS ANOTHER WEEK. I REP**** TO THEM THAT IF I DID NOT HEAR FROM DISCOVERY BY 08:00 TODAY, THE 12TH OF NOVEMBER 2021, I WAS GOING TO SEND THIS LETTER TO HELLOPETER AND CARTE BLANCHE WITHOUT FURTHER NOTIFICATION.
I WILL ONLY RESPOND TO YOUR EMAIL ONCE I RECEIVE AN ACCEPTABLE AND SATISFYING SETTLEMENT FIGURE AND NOTIFICATION WITH PROOF THAT ALL THE OUTSTANDING ACCOUNTS HAVE BEEN PAID IN FULL, AND THAT MY MONEY IS PAID IMMEDIATELY INTO MY DESIGNATED ACCOUNT, WHICH THE DISCOVERY LAWYERS HAVE. I WILL PROCEED WITH THIS CASE TO THE MEDIA AND HIGH COURT AND DISCOVERY WILL BE HELD RESPONSIBLE FOR ALL COSTS INCURRED.
YET AGAIN I RECEIVED AN EMAIL FROM DISCOVERY LAST NIGHT (15TH OF NOVEMBER 2021 at 20:53) TELLING ME MY BANK STATEMENTS WERE RECONCILED AND HAVE CONCLUDED THE FOLLOWING:
“In light of the review conducted by the Scheme, the Scheme maintains that has comp**** with the ruling of the Appeals Committee and that its offer of full and final settlement of your health related claims was duly accepted by you on the advises of your attorney of record.
We trust you find the above to be in order.”
WHICH AGAIN SHOWS THEY HAVE ONLY WORKED ON MY BANK STATEMENT WHICH I PAID AND NOT WHAT THEY MUST STILL PAY. I REALLY DON’T UNDERSTAND THEIR LOGIC. WHEN I WENT TO SCHOOL – THE ONE WHO PAYS AN ACCOUNT GETS REIMBURSED WHEN THEY HAVE PAID TO MUCH AND NOT EXPECTED TO PAY THE MONEY RECEIVED AGAIN - IT DOESN'T MAKE SENSE.
YES THEY CONTINUE WITH THEIR DELAY TACTICS AND CONTINUE TO BLAME ME FOR THEIR MISTAKES. THE MONEY I PAID IS RIGHTFULLY MINE AND THEY OWE ME THAT MONEY. YET THEY CONTINUE TO TELL ME TO USE MY MONEY THAT I PAID FOR THE LAST 6 YRS TO PAY THE MEDICAL ACCOUNTS. WHAT NEXT
SO NOW I HAVE HAD ENOUGH OF ALL THIS AND NOW IT ENDS.
Discovery Health's replyOfficial
17 Nov 2021, 08:13Dear Madelein R
We contacted you with feedback.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 Nov 2021, 08:13
Official
Dear Madelein R
We contacted you with feedback.
Regards
Discovery Health Servicing Team