Corporate ****

Bunch of *******. I am unemployed and await funds from my family members to pay for my medical aid, which my mom is an Adult dependent. I contacted discovery who put my policy on hold due to non payment. I called them yesterday, and they given me an amount to pay as well as fill a consent of health form which I did (Calls are recorded, so please go and listen to it). Today I received a message advising although I have made a payment, There is still an amount outstanding on the policy. Furthermore, my mum suffered a stroke the past weekend and Discover is uncontactable over the weekend. We were forced to admit her to a public facility which was of great help. Today, Discovery calls us to advise that they will have to review her conditions and load her which is totally unacceptable as we had cover in place and was active since last year. Why should they exclude her now as she had a sudden incident that was never related to any illness in the past. They look for every opportunity not to cover you, however every opportunity to take money off your account.