CB
Chantal B
1 reviews | Active since Mar 2014
08 Jan 2024, 11:38
CONTRIBUTION MESSUP FOR 2024
Discovery Health made a ****up of my 2024 contributions. Wasted R150+ airtime trying to contact them since Friday and sending emails - NOTHING! My benefits have also been temporarily suspended, leaving me without cover. How is it possible that my KeyCare Plus contribution should be R1 652.00 for 2024 ... but I must pay R4 192.00!!!!
Can someone please contact me.
C E BRUMMER ***
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Replies (2)
Discovery Health's replyOfficial
08 Jan 2024, 11:57Dear Chantal
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply08 Jan 2024, 11:57
Official
Dear Chantal
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
08 Jan 2024, 15:44Dear Chantal
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply08 Jan 2024, 15:44
Official
Dear Chantal
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team