Continuous Claim Rejection

So we have an authorisation for a hospital admission for my son on the 19th of March 2026, yet every account from the hospital, doctors, radiologist, etc, you just are not paying.

I have already phoned to escalate none payment of certain accounts and now I see you ARE STILL NOT PAYING OUT OF THE HOSPITAL BENEFIT AND NOW YOU HAVE NOT PAID FOR THE HOSPITAL NOW ASWELL.

How many times must claims be reprocessed or escalated for things to be sorted, why can't this process run smoothly.

We already experienced such bad treatment at the hospital when my son was admitted and now this, horrible service from you that is causing unnecessary anxiety.

SORT YOUR CLAIM PROCESS OUT AND PAY THE DAMN CLAIMS ALREADY!!!