1 reviews | Active since Sept 2019
Continued suspension of membership.
I have NEVER before in all my years experienced such poor service from Discovery. I am unemployed and make a manual payment to Discovery before the due date. Immediately I send an email with the deposit slip and my member number as the reference. WITHOUT FAIL they suspend me for late payment! EVERY SINGLE MONTH! If I have extra money I will pay it even if it is R100. I am currently in advance...guess what...I'm suspended again. My membership is only active for about 4 or 5 days a month! They are playing Russian Roulette with my life as I am a cancer survivor and need to take chronic meds! What if something should happen to me and I'm rushed to emergency only to find I'm suspended....I will die! Needless to say I am going to their headoffice on Monday and heaven help me to keep calm.
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
Your concerns are important to us. We will contact you soon to answer your comments.
Kind regards
Discovery Health Servicing Team
