1 reviews | Active since Oct 2023
Continued cold calling and asked to be taken off database.
Hi Discovery,
My previous complaint refers, and i was contacted and assured it had been dealt with. I have now been contacted again by discovery on a cold call. How do I stop this or will it just never end?
My previous complaint was as follows:
"I must have signed a consent to be contacted, however no matter how hard I try I cannot get removed from your database. Every phone call I receive I ask for my details to be removed and on two occasions the caller confirmed my name cannot be taken off the system. I am a Discovery Medical Aid Client, and some callers ask if i am interested in the Medical Aid products. I have downloaded truecaller and now end the call and block the number but they just call from new numbers. It's not fair, against POPIA and why do I have to get other apps to stop the harassment?"
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
