Continuation Bungle

Please see ref number ***<br> <br> I received confirmation that you would contact me to change bank details and You Did Not.<br> <br> I now have to try to deal with this very urgent issue while on holiday.<br> <br> I DO NOT HAVE ACCESS TO A PRINTER NOW!<br> <br> I was told I could change banking details on line which I can't.<br> I was told that the health declaration IS then IS NOT then IS required.<br> <br> I am camping in Sabie with civil unrest AND NO WAY TO REINSTATE MY MEDICAL AID THAT I HAVE HAD WITH YOU FOR SEVERAL YEARS!<br> <br> Now, is discovery going to assist with getting my bank details changed somehow and are you going to TRAIN your call centre staff so that they give the Same Information!!!<br> <br> Terrible service. Very Frustrating!!!!!<br> <br>