DI
David I

1 reviews | Active since Jun 2016

01 Jul 2021, 16:03

CONSULTANT TO CALL

Please follow up on the website query *** and get the consultant to CALL me. It is ridiculous that we pay exorbort costs to Discovery and you employ such *********** staff that don't read the query properly. I have asked for the consultant to call me and I get a generic call centre response from a person that doesn't read the question.

0
Replies (2)
Discovery Health
Discovery Health's reply02 Jul 2021, 08:02
Official
Dear David I  We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. RegardsDiscovery Health Servicing Team
Discovery Health
Discovery Health's reply06 Jul 2021, 11:04
Official
Dear David I  We have been in contact with you to discuss your concerns. RegardsDiscovery Health Servicing Team