Consultant cannot answer queries re change in plan

Item: Discovery Health
Rating: 1
Author: Cheryl A

Trying to determine a change in plan and the consultant Cindy cannot answer my questions and then proceeds to terminate the call after trying to get answers for approximately 11 minutes. Maybe its time to leave Discovery.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

02 Dec 2022, 11:59

Dear Cheryl A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply02 Dec 2022, 11:59

Official

Dear Cheryl A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

07 Dec 2022, 11:36

Dear Cheryl A

We’ve responded to your query.
Regards Discovery Health Servicing Team

Discovery Health's reply07 Dec 2022, 11:36

Official

Dear Cheryl A

We’ve responded to your query.
Regards Discovery Health Servicing Team