RR
Rashmi R

1 reviews | Active since Nov 2011

06 Apr 2025, 11:31

Constantly disconnecting Apple Watch

The app disconnects my Apple Watch every single day. As a result I only get the 100 points for attending planet fitness and not the 200-300 points I should be getting based on the Apple Watch data. I have to add my watch again every single day. This is extremely frustrating and I’m over it.

0
Replies (2)
Discovery Health
Discovery Health's reply07 Apr 2025, 07:22
Official
Dear Rashmi T 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Apr 2025, 10:24
Official
Dear Rashmi T

Please check your emails for final feedback from us.
RegardsDiscovery Health Servicing Team