RN
Ryan N

1 reviews | Active since Jul 2011

16 Jan 2017, 14:29

Consistently ignoring problem with claims.

<p>This is the 4th day waiting on an agent to call me back about my claims that the app captured incorrectly, a week after the second submition of the claim, after a full month of trying to claim back. <br /><br />Discovery is doing absolutely nothing to assist. </p>

0
Replies (2)
Discovery Health
Discovery Health's reply16 Jan 2017, 14:36
Official

Dear RyRy79261

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

RN
Ryan N's update16 Jan 2017, 14:44
Reviewer Update

Could you atleast pick a different message to paste, I received this on the last complaint.