Consistent at being horrible with their customer service

They are just consistent with their bad customer service and it’s really annoying. The only language discovery understands is hello peter or they will constantly send you automated emails and start calling you daily when u have complained.

I lodged a claim on Friday and that was the 11th of February with the correct and accurate documents. I was told it will take 3 business days. I checked my online app to see my medical savings, the amount has been reduced from my medical savings but nothing in my bank account.

I can’t wait for the next financial year to cancel this nonsense because it’s frustrating and annoying.

They doctors want us to pay upfront because they know it’s a drag to claim back.

Don’t call me back and deposit my money back to my account I can’t stand the ****ry over the phone when the complaint is on hello peter