Congratulations Discovery, I pay approximately R100 000.00 pa however you still find ways not to pay claims.

Discovery, firstly I really do not expect or want a reply, as all that will happen is that you will again find some new and inventive way, however ludicrous it may be, to explain why you are again not paying a claim. And of course the fact that you refuse to pay in full for prescribed chronic medication that there is no generic for, just adds to asinine situation. Que sera sera.