Conflicting info

Discovery health advisors have no idea what they are doing and what is covered on their plans, My partner recently fell pregnant. Being a happy time for us we were still concerned about medical bills etc as she has the Essential Delta saver plan. i called the medical aid who said that 8 Gynae visits were covered in full and that included a few scans etc as it was paid from the maternity benefit if a Gynae on the delta network was used. I hunted for 2 days to find a Gynae that was on this plan and confirmed with them that they are part of the network etc. After our first visit we now notice that 1500 was paid out of her savings and the full amount wasnt covered. What happened to covering 8 visits? I spoke to a Rude arrogant agent today and spent 35 minutes on that call, 17 minutes holding for a manager only to speak to Mandy Gumede who also didnt possess proper listening and understanding s****s, I requested a manager before 15:30 today and that as well fell on deaf ears. Discovery staff are absolutely insensitive and can turn any happy occasion into a bad experience. We are just over 8 weeks pregnant and now have to deal with the uncer*****ly of not being covered.