1 reviews | Active since Jul 2016
Condition specific waiting period suddendly changed as refusing to pay for treatment or Medicine
<p>Discovery paid a claim for my medicine used for Hypertension and then suddenly refuse to make payment to doctor and also for my medicine as they advise a waiting period for the condition exists. No such waiting period has been specified also they have taken the payment for both my prescriptions out of my Medical saving account which should have been covered under chronic. When I app**** for the medical aid my forms clearly states that my Dad suffers from High Blood pressure and they still did not specify Hypertension on their list of Conditions on Waiting periods, as required by PMB legislation</p>
Hi christoniel-putter
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Hi christoniel-putter
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
So the outcome was that Discovery wormed their way out of it and cancelled my Medical Aid. They also contacted my GP without my permission and obtained personal information *******ly.
So the outcome was that Discovery wormed their way out of it and cancelled my Medical Aid. They also contacted my GP without my permission and obtained personal information *******ly.
Hi christoniel-putter
We can confirm that the relevant team has been in contact with you to discuss your concerns.
The withdrawal of your membership was done in line with the rules set down that govern all medical schemes.
Regards
Discovery Health Servicing Team
Hi christoniel-putter
We can confirm that the relevant team has been in contact with you to discuss your concerns.
The withdrawal of your membership was done in line with the rules set down that govern all medical schemes.
Regards
Discovery Health Servicing Team
