Complicated Fitness Gear Benefit.

Discovery Vitality are marketing the up to 75% off active gear as a great benefit but it is, in my opinion, not...it is far too complicated. The call centre doesn't understand it, the total sports and sportsmanswarehouse staff don't understand it...and after reading the tutorial and other material very carefully, I was also mislead. The tutorial goes to great lengths to indicate what combinations of items can be bought to qualify for the maximum benefit. What they conveniently do not make clear, is that even if you get this combination correct, the 75% discount will only apply to the first item. For the next items, your 25% discount (earned weekly through fitness goals) falls away. So be warned, don't arrive at the till with 2 pairs of shoes and two nike performance gear items, thinking you understand the tutorial...it'll end in a frustrated queue behind you, a teller that is confused and 30min on the phone with the discovery call centre escalating to a manager and then cutting you off. I really tried to understand and use this benefit Discovery, but it ended up being an embarrassment. If you have to reduce the benefit year on year, just do so, but keep it simple, don't try make me think I'm getting a better deal than the previous year, only to find out in the wash that it is not as good as you make it out to be.