Complete Incompetence

With regards to my complaint last month where Discovery debited my account incorrectly, they did eventually refunded the money due to me, however, they have debited my account incorrectly AGAIN this month. I have tried contacting the previous person who dealt with the matter, however, she is not returning my calls.<br> <br> I have a debit order that will bounce tonight due to lack of funds! Thank you Discovery, I have NEVER in the past had a debit order bounce. <br> <br> DISCOVERY ARE COMPLETELY AND UTTERLY ***********!!! There is no other way of putting it! The errors I am experiencing is due to human error - ***********, useless staff that just do not care about the consequences of their actions!