COMPLAINT DISCOVERY HEALTH INCORRECT FEE FOR MEMBERSHIP

I have been trying to downgrade my membership plan due to financial constraints. I completed the information on their website on 13 November 2024, I have now received a reply that they have changed my details to the new plan, however they have put ,me on the highest payment bracket of this plan, after I sent them proof of income since 15 November 2024, I have sent 3 emails with the documentation required. Reference numbers from Discovery Health as Follows: *** #-- #***# *** - *** ***