AF
Andrea F

1 reviews | Active since Apr 2015

08 Feb 2023, 18:38

Complaint

I was refunded by SSDA and I paid Discovery Health the amount of R830.00 sent them proof of payment, it was sent to finance department to confirm receipt to date no feedback since the 30 January 2023. I also want the Default enquiry updated with ITC immediately. I also want to know how one could log a default on the credit bureau when Discovery was aware that the amount went into their debt collector account SSDA. I struggled with the recovery of the said funds. This was just an unpleasant situation that could have been dealt with better.

0
Replies (3)
Discovery Health
Discovery Health's reply09 Feb 2023, 06:51
Official
Dear Andrea F

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Feb 2023, 12:46
Official
Dear Andrea F

We have been in touch with you to answer your comments.
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Feb 2023, 12:46
Official
Dear Andrea F

We have been in touch with you to answer your comments.
   Regards Discovery Health Servicing Team