AF
Andrea F
1 reviews | Active since Apr 2015
08 Feb 2023, 18:38
Complaint
I was refunded by SSDA and I paid Discovery Health the amount of R830.00 sent them proof of payment, it was sent to finance department to confirm receipt to date no feedback since the 30 January 2023. I also want the Default enquiry updated with ITC immediately. I also want to know how one could log a default on the credit bureau when Discovery was aware that the amount went into their debt collector account SSDA. I struggled with the recovery of the said funds. This was just an unpleasant situation that could have been dealt with better.
Helpful (0)
Replies (3)0
Replies (3)Discovery Health's replyOfficial
09 Feb 2023, 06:51Dear Andrea F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply09 Feb 2023, 06:51
Official
Dear Andrea F
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
09 Feb 2023, 12:46Dear Andrea F
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply09 Feb 2023, 12:46
Official
Dear Andrea F
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
09 Feb 2023, 12:46Dear Andrea F
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply09 Feb 2023, 12:46
Official
Dear Andrea F
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
