Complaint about Discovery health medication scheme

Today I went to the emergency room and after a series of tests and X-ray,I was diagnosed with pneumonia....the doctor advised that I needed to be admitted to the hospital for treatment...5minutes later a gentleman from the hospitals administration I presume comes to be to inform me that I could not be admitted ,because discovery would not approve authorization,as they needed to investigate if the diagnosis was a pre existing condition I did not disclose...after calling them twice they explained that it would take 8working hours for them to give feedback on whether the authorization was approved or not ,and because it was 15:00pm on a Friday afternoon there was only two hours of their work day left and do not count Saturday and Sunday as a work day ,I’d only received feedback from them on Monday afternoon as they would only begin to review my application for authorization then. I had to return home with a prescription of some medication to use while I wait for feedback from discovery .My doctor explain that pneumonia is an infection in the lungs and most definitely could not be a pre existing conditions ,and could not understand why Discovery would not authorize .

I have never been more disappointed and disgusted in the service I received from Discovery and I fully regret signing on with them.