LL
Leslye L
1 reviews | Active since Apr 2024
09 Apr 2024, 16:04
Complaint
My experience with Discovery Medical Aid leaves a very sour taste in my mouth. They force KeyCare members to go to their own panel on doctors. There are none of these doctors in my area. I am a pensioner and do not want to travel all over to see these doctors. Were is the Chronic Benefit that I am entitled to? When I did need to go to hospital to get a lump in my breast sorted out, they would not pay for it. Disgusting!!! What are I paying them for. Discovery must stop being so arrogant and treat the members with respect.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
10 Apr 2024, 07:22Dear Leslye L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply10 Apr 2024, 07:22
Official
Dear Leslye L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
11 Apr 2024, 12:29Dear Leslye L
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
Discovery Health's reply11 Apr 2024, 12:29
Official
Dear Leslye L
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
