lM
lihle M

1 reviews | Active since Sept 2012

22 Feb 2016, 08:44

complaint

on the 18th of Feb 2016 I was stabbed and I called an ambulance to take me to the nearest hospital,within a minute the ambulance was there,My problem is when they arrive at my place they use their torch to check how deep was the wound and and they told me that it was not bad there in nothing that the hospital can do to me and I even told them that I'm 23 weeks pregnant and I was worried if something happens into my baby .I asked them if they do have any first kit in their ambulance so that at list they can provide me with any first aid even to check my BP since they were with me and they said NO.I was very shocked and confused of how come they don't have first aid kit in their cars.The only thing they did they asked me to sign to show that their arrived into my place but no service was provided to me as I am the one of their patient,Please advise on what to do because I was not happy about the service that rendered to me on that day.

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Replies (1)
Discovery Health
Discovery Health's reply23 Feb 2016, 13:45
Official
Hello makadola,

Thank you for your comment.

I have investigated your query and I can confirm that we have not received any claims for an emergency services provider.

Due to the ********* conduct described in the email you will need to report this to the Health Professions Council of South Africa (HPCSA). You can send them an email on *** or you may call them on ***.

They will investigate your complaint and take the necessary steps against the provider.

I trust that the communication which was sent to you has provided clarity regarding your query.

Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.

Regards

Megan