Complaint

I called discovery a few months back applying for medical aid Spoke to a consultant and signed up. I found out I was pregnant then I called discovery key care asking about my maternity benefits, the consultant said to I have no waiting period and since I’m pregnant I need to download the app and activate my maternity benefits, We went through the process and I activated my maternity benefits, I fell sick went to the hospital and I was taken to the maternity ward, I was then told that my medical aid refused to pay due to non disclosure… I was shocked as I disclosed that I’m pregnant and I was even assisted with activating my maternity benefits. Now I’m told the hospital won’t be pay and I don’t understand why I was misinformed