KM
Kabang M
1 reviews | Active since Nov 2020
05 Mar 2025, 11:48
Complaint
Complaint: I gave birth on the 21st of October 2024 until now I am not paid our my bill was 7230$ That like R134286.28 discovery only said they pay R35400 that not even half of the hospital bill I am being told by MSO is discovery gave them the global fee rate I am not happy about, this is my third baby every time when it comes to pay out discovery does want to pay. But they keep taking premium from my family , for over 20 years my husband has been with discovery and me 11 years
Helpful (0)
Replies (7)0
Replies (7)
Discovery Health's replyOfficial
05 Mar 2025, 12:38Dear Kabang M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Mar 2025, 12:38
Official
Dear Kabang M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
07 Mar 2025, 16:58Dear Kabang M
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Mar 2025, 16:58
Official
Dear Kabang M
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards
Discovery Health Servicing Team
KM
Kabang M's updateReviewer Update
07 Mar 2025, 17:47May you kindly call me back
KM
Kabang M's update07 Mar 2025, 17:47
Reviewer Update
May you kindly call me back
Discovery Health's replyOfficial
11 Mar 2025, 15:52Dear Kabang M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 Mar 2025, 15:52
Official
Dear Kabang M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
11 Mar 2025, 15:53Dear Kabang M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 Mar 2025, 15:53
Official
Dear Kabang M
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
KM
Kabang M's updateReviewer Update
30 Apr 2025, 08:36My complaint it's not yet resolved since 5th March
Complaint, I only received R7500 from R35452.93 Complaint: I gave birth on the 21st of October 2024 until now I am not paid our my bill was 7230$ That like R134286.28 discovery only said they pay R35400 that not even half of the hospital bill I am being told by MSO is discovery gave them the global fee rate I am not happy about, this is my third baby every time when it comes to pay out discovery does want to pay. But they keep taking premium from my family , for over 20 years my husband has been with discovery and me 11 years
KM
Kabang M's update30 Apr 2025, 08:36
Reviewer Update
My complaint it's not yet resolved since 5th March
Complaint, I only received R7500 from R35452.93 Complaint: I gave birth on the 21st of October 2024 until now I am not paid our my bill was 7230$ That like R134286.28 discovery only said they pay R35400 that not even half of the hospital bill I am being told by MSO is discovery gave them the global fee rate I am not happy about, this is my third baby every time when it comes to pay out discovery does want to pay. But they keep taking premium from my family , for over 20 years my husband has been with discovery and me 11 years
Discovery Health's replyOfficial
06 May 2025, 12:27Dear Kabang M
Please check your emails for final feedback from us
Regards
Discovery Health Servicing Team
Discovery Health's reply06 May 2025, 12:27
Official
Dear Kabang M
Please check your emails for final feedback from us
Regards
Discovery Health Servicing Team