Complaint

Discovery Medical Aid billed my 6 weeks post partum check up with my gynae from my savings instead of it being a benefit from the maternity benefit simply because I went to my gynae at 6 weeks & 4 days and reason for this being I couldn't get an earlier appointment. So they say they cant control my Dr's availability which is what I'm also saying, I cannot control a Dr's availability so why should I be the one to take the fall for this?

My Son's Pediatrician visit as well was taken from my savings simply because I didn't activate some baby profile which they could have done when adding him as a dependent on the medical aid.

im so disappointed with this kind of reasoning to an extent that i submitted a notice to cancel my product with them