dD
debtors D
1 reviews | Active since Jan 2016
11 Apr 2016, 11:30
COMPANIES LIKE THESE THAT ***** OUR MONEY
APP**** FOR MEDICAL AID IN JAN AND FIRST DEDUCTION WAS TAKEN IN FEB BY THAN I CANCELLED THE MEDICAL AID BECAUSE THIS WAS NOT HELPING ME , MY EMPLOYER DEDUCTED TH E MONEY FROM ME AND SENT IT TO DISCOVERY SINCE THAN I HAVE BEEN COMMUNICATING WITH SAMEER KHAN FROM DISCOVERY PROMISING ME THAT I WILL BE RECEIVING MY REFUND SINCE BEGINNING OF MARCH NOW WE IN APRIL STILL NOTHING HAS BEEN DONE . IF I DO NOT GET MY REFUND BY END OF BUSINESS TODAY I WILL LOG THIS WITH OMBUD.
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Discovery Health's replyOfficial
13 Apr 2016, 17:29Hello RejoiceM18,
Thank you for your email.
We are truly sorry for the manner in which your query has been handled. We are addressing this internally to ensure this does not occur going forward.
We have confirmed that the refund has been finalized. The funds will reflect in your account within 5 working days.
Regards
Norman
Thank you for your email.
We are truly sorry for the manner in which your query has been handled. We are addressing this internally to ensure this does not occur going forward.
We have confirmed that the refund has been finalized. The funds will reflect in your account within 5 working days.
Regards
Norman
Discovery Health's reply13 Apr 2016, 17:29
Official
Hello RejoiceM18,
Thank you for your email.
We are truly sorry for the manner in which your query has been handled. We are addressing this internally to ensure this does not occur going forward.
We have confirmed that the refund has been finalized. The funds will reflect in your account within 5 working days.
Regards
Norman
Thank you for your email.
We are truly sorry for the manner in which your query has been handled. We are addressing this internally to ensure this does not occur going forward.
We have confirmed that the refund has been finalized. The funds will reflect in your account within 5 working days.
Regards
Norman