Communication only via email/what's up-***

Item: Discovery Health
Rating: 1
Author: Melissa M

I need an oxygen concentrator and after numerous emails to Discovery I have not been helped. I received an email Today with someone else's name and medical aid number. This is totally unacceptable.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

18 Jul 2024, 10:36

Dear Melissa M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply18 Jul 2024, 10:36

Official

Dear Melissa M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

19 Jul 2024, 09:23

Dear Melissa M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply19 Jul 2024, 09:23

Official

Dear Melissa M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team