TW
Trevor W

1 reviews | Active since Nov 2011

27 Feb 2025, 09:27

Comms UNACCEPTABLE.

Sent an email to Discovery Medical Aid on Saturday, 15 February 2025, requesting that my monthly VITALITY be CANCELLED, with effect from 28 February 2025. To date there has been NO RESPONSE confirming the cancellation. Discovery Medical Aid's admin is greatly lacking, especially when they claim to be the best in the country !!!!

0
Replies (2)
Discovery Health
Discovery Health's reply27 Feb 2025, 10:00
Official
Dear Trevor W

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply27 Feb 2025, 16:29
Official
Dear Trevor

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team