DR
Denise R

1 reviews | Active since Sept 2017

12 Jun 2019, 11:11

COLLUSION BETWEEN HOSPITALS AND MEDICAL AID DISCOVERY

I would like to know why I am not allowed to use Mediclinic as a hospital. I am paying 7000.00 per month towards my medical aid on traditional bankmed, and the people on core saver are allowed, but i am not .This is very unfair. Nowhere in Vanderbijlpark is a hospital we can use, emfuleni mediclinic and cormed are not allowed. We have to go to Vaalpark hospital in the Free state or Midvaal hospital in Vereeniging if we need a hospital. I want to know what is going on, are you colluding with hospitals? My husband was to be admitted yesterday, mediclinic would not take him, there are no beds available at either midvaal nor Vaalpark hospital. Where are we supposed to go? This ******* has been going on since discovery took over bankmed and they are abusing us for financial gain.

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Replies (2)
Discovery Health
Discovery Health's reply12 Jun 2019, 11:21
Official
Dear  abdr328 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply21 Jun 2019, 09:12
Official
 
Dear  abdr328 

Your query has been escalated to Bankmed. 

Regards
 Discovery Health Servicing Team