Co Payment

<p>I went for a procedure in hospital on 16 March 2017, I was told due to the relationship with my doctor and the hospital i could do an upfront co-payment,which I did.</p> <p>The Hospital then proceeded to claim from my medical aid, which I then queried and rectified.</p> <p>Discovery reversed the payment they did to th hsopital and then for some reason did the payment again.</p> <p>This has resulted in my medical saving being depleted.</p> <p> </p> <p>I have called the service department multiple times and just today was informed that I would get a call back even if there was no reponse from the manager in question as I have now escalated this.</p> <p>The escalation doesnt seem to help at all, as neither of the two managers have bothered to call me back.</p> <p> </p> <p>I would really just like my money to be paid back into my saving. I dont care about the process, because every month Discovery takes the money for their services they meant to supply you, yet Ive been waiting since March for feedback.</p> <p> </p> <p>I also dont want to call anyone at Discovery again, as im using my time and moeny to follow up on a process they need to give me feedback on.</p>