RD
Rosalie D

1 reviews | Active since Sept 2016

24 Apr 2017, 10:30

Clawback - shame on you for ripping people off Discovery Health!

<p>Discovery Health you are *********** people. My daughter joined Discovery on 1/1/2016 and wasn't allowed to claim anything for the first 3 months even though she came directly from our medical aid. She then resigns on 28/2/2017 and now you are claiming a R3070.00 clawback! That's ridiculous as you have made far more money than that from her. If you can claim the R3070.00 clawback then she is surely entitled to 3 months premiums clawback for 2016 as well as 2 months clawback premious for 2017 which is way more than the R3070.00 clawback you are trying to claim. Shame on you - don't your directors have enough Ferraris!</p>

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Replies (2)
Discovery Health
Discovery Health's reply24 Apr 2017, 11:51
Official

Dear Rosalie132

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply26 Apr 2017, 15:21
Official

Dear Rosalie132

Please check your email inbox for our final feedback.

Regards
Discovery Health Servicing Team