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Sammy E

1 reviews | Active since Apr 2020

07 Jul 2020, 17:01

Classic Smart Plan changes

Hi I'm quite upset as I have been a member for many years and a massive advocate for your Classic Smart Plan, I have many friends who have signed up for discovery along with vitality due to me promoting your amazing plan. The biggest draw card was the R10 per item on the script when going to a preferred Dr and Chemist. I got a huge shock this year when a limit had been placed and the R10 per item had fallen away. Just over R600 savings per family per year is ridiculous. I am highly disappointed and disgusted as my children get sick regularly due to their allergies and now i'm having to pay out of my pocket high fees. Please tell me you will be rectifying this, if not I will be finding a new medical aid that can cover all my needs. Classic Smart Plan was amazing and affordable. It is nothing more than a simple hospital plan with discount for Drs now

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Replies (2)
Discovery Health
Discovery Health's reply08 Jul 2020, 08:12
Official
Dear Sammy E
Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team



Best regards,

Discovery Health
Discovery Health's reply08 Jul 2020, 17:25
Official
Dear Sammy E
We have been in contact with you to discuss your concerns.

Regards 
Discovery Health Servicing Team

Best regards,