FR
Frans R

1 reviews | Active since Jul 2011

09 Jan 2020, 14:07

Clarity please

Could i have some clarity on this email please

Do i have to send in an application again ? If not am i still on the same plan ?

Dear Mr Roodt

Thank you for contacting us.

We require a calendar month notice period. This means that your notice period will be the month of February 2020. We have withdrawn your membership, upon your request, effective 29 February 2020.

There are no forms that needs to be completed. You can email to *********** or phone us on **********.

If you have any more questions, please visit www.discovery.co.za to Get Help or download the Discovery app to view your benefits and manage your health plan. We will add your recent interactions to your interaction timeline within 24 hours. Here you are able to track and update your queries. Regards Ananda Bezuidenhout Discovery Health (Pty) Ltd On behalf of Discovery Health Medical Scheme

0
Replies (4)
Discovery Health
Discovery Health's reply09 Jan 2020, 15:36
Official
Dear Frans R 
 
Your concerns are important to us and we will be in touch soon with an answer to your comments. 
 
Regards 
Discovery Health Servicing Team 
FR
Frans R's update10 Jan 2020, 15:20
Reviewer Update
As per email my quiery wasn't answered what about after the 29th of Feb like mentioned in this email
We require a calendar month notice period. This means that your notice period will be the month of February 2020. We have withdrawn your membership, upon your request, effective 29 February 2020.

FR
Frans R's update10 Jan 2020, 15:21
Reviewer Update
Do i have to send in an application again ? If not am i still on the same plan ?
Discovery Health
Discovery Health's reply14 Jan 2020, 12:10
Official
Dear Frans R 

Please check your emails for final feedback from us.
 
Regards
Discovery Health Servicing Team