JO
John O'Kennedy

1 reviews | Active since Mar 2017

19 Mar 2021, 10:38

Claims Submissions

Do you realize that some of us are working from home and do not have access to scanners? We do what we can to take the best photos possible and download scanner software to aid this process so we can submit a claim. Do you even consider that? NO!!!!! I am pretty sure that you can take the initiative and actually just zoom in ever so slightly and get the information!!! The document is clear!!! STOP being lazy and capture the claim!

0
Replies (3)
Discovery Health
Discovery Health's reply19 Mar 2021, 11:07
Official
Dear John O'Kennedy We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 Mar 2021, 12:50
Official
Dear John O'Kennedy We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
JO
John O'Kennedy's update23 Mar 2021, 09:24
Reviewer Update
Thank you for getting in touch and resolving the issue