Claims refund - Rip-off !!!!

I traveled to Kenya and got sick while here. Called the international number and was advised to visit Nairobi Hospital. I did so and made my claim. It has been almost two weeks of no response whatsoever. I provided my claims, medical reports and proof of travel and every time i make a follow-up i get no response. Ref numbers ***, ***<br> <br> It is shameful that such a large company has to be followed to pay small amounts of money. <br> <br> I will not hesitate to join another Med aid as it is not he first time i am fighting to get claims processed !<br> <br> Really disgusting service !