NS
Nethan S

1 reviews | Active since Apr 2018

15 May 2019, 06:26

Claims payout in wrong account number

Discovery paid out claim on an account which is no longer in use and in arrears. They didn't consult or informed me about this claims refund. I demand them to fix this because it hasn't been 24hrs payment has been done.

0
Replies (3)
Discovery Health
Discovery Health's reply15 May 2019, 07:47
Official
Dear Nethan0542@

Your concerns are important to us. We will contact you as soon as possible to answer your comments. 

Kind regards Discovery Health Servicing Team 




NS
Nethan S's update15 May 2019, 07:49
Reviewer Update
Dear Sir/Madam Please contact me first thing this morning.
Discovery Health
Discovery Health's reply17 May 2019, 13:13
Official
 Dear  Nethan0542@ 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team