WM
Wonderful M

1 reviews | Active since Apr 2018

07 Apr 2018, 04:43

Claims Not correctly paid by discovery

discovery has a Maternity benefit Programm that must be activate online, i was not informed of such activation till i learned that my savings have been depleted. My doctor has been claiming from the scheme using Maternity codes but no one sent me daily claims or Information about activating a benefit. I called the scheme last year to let them know i was pregnant but no one told me about this benefit, am i supposed to smell that i have to activate, they took all my savings now i cannot Go to a doctor If im sick. I want discovery marternity benefit to back pay my doctor and give me back my savings. You cannot pay Out marternity ic codes more than once and Not let the Client know, i didnt even receive daily claims from them, am i supposed to smell that i must activate something???

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Replies (3)
Discovery Health
Discovery Health's reply09 Apr 2018, 07:29
Official

Dear Wmaluleka

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply10 Apr 2018, 07:41
Official

Dear Wmaluleka

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply10 Apr 2018, 07:42
Official

Dear Wmaluleka

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team