jH
january H
1 reviews | Active since Jan 2010
04 Jul 2024, 11:16
Claims experience is awful
Claims experience is absolutely unpleasant. I have called numerous times to have my claims sorted out for all my consultations and I have resent the amended codes required on each invoice and still I haven't received a call...just emails saying I have no claims.. I am sick and tired of discovery.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
04 Jul 2024, 13:13Dear january H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply04 Jul 2024, 13:13
Official
Dear january H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
05 Jul 2024, 15:20Dear january H
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply05 Jul 2024, 15:20
Official
Dear january H
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
jH
january H's updateReviewer Update
10 Jul 2024, 11:05Good day. I did receive a call from Discovery last week saying that all will be resolved. I still haven't received the funds for the other 3 claims. Can this be resolved today?
jH
january H's update10 Jul 2024, 11:05
Reviewer Update
Good day. I did receive a call from Discovery last week saying that all will be resolved. I still haven't received the funds for the other 3 claims. Can this be resolved today?
Discovery Health's replyOfficial
12 Jul 2024, 13:21Dear january H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply12 Jul 2024, 13:21
Official
Dear january H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team